Latest News

1st December 2011: Christmas is coming!

Yet again, the festive season has arrived! Firstly we would like to remind all our customers that we are implementing a Christmas Hamper service this year for our clients. If you would like to arrange a hamper, please inform our office before 7th December 2011.

Also, please note that our office enters its annual closedown period over Christmas and New Years. As such, our office will be closed on 24th December until 8th January 2012. Office hours (9:00AM - 5:00PM Monday to Friday) will resume on Monday 9th January.

And finally.....

CONGRATULATIONS to our 2011 Customer Survey Winner!!

We hope you enjoy the $75.00 prize!

 

30th November 2011: Survey Completed

Once again, thank you to all our customers who completed our recent survey. We appreciate your feedback and hope to use suggestions from this survey to improve our services to you in the coming year!

 

 

 

15th November 2011: Console Update

Please be advised that our operating system, Console Gateway, has recently been updated to version five.

This has resulted in a new proceedure for disbursing owners, so if you experience ANY issues with your MID Month Statement, then please do not hesitate to contact us and let us know.

 

 

1st November 2011:  Customer Survey

You could win $75.00 for telling us what you think!

We would like to ensure that our company is providing you, our client, with the best possible service. To do this, we would like your opinion on how we are performing!

  

This will allow us to identify any areas which require improvement, any areas in which we are performing well and ensure that YOU are happy with the quality of service you receive.

 

 

 

Entries close at 5pm on 30th November 2011. Complete your entry now to be in to win!

See our customer survey page for full terms and conditions.

 

16 September 2011:  Register Online

At Rented.org.nz we strive to MAXIMISE the returns for your investment property. As part of our approach, we have now made it easier for tenants to arrange - anytime, from anywhere - an inspection of your property. This means we can find the right tenants for your property sooner, minimising your vacancy rates and maximising your returns!

This is done through 'Register Online' software. Tenants simply click the 'Book Inspection' button as shown below and can then arrange inspections with the property manager - allowing us to provide a much faster and convinient service.

 

This system also sends reminders to the prospective tenant about the inspection once it has been arranged and also provides an avenue of follow up for prospective tenants that is quick and easy to utilise.

 

 

23rd June 2011:  Website Redesign

Our website has recently undergone a number of changes. We hope you like the new look!

Feel free to have a browse around the site, and let us know if there is any additional features that you woul like to see implemented. The new design presents a much more user friendly and easy to use version than what was being used previously. We apologise for any inconvenience caused during the changeover, and we appreciate your patience while the design was being implemented.

If you do have any issues while using the website, or have any questions regarding please do not hesitate to contact us.



 

3rd June 2011: Best Choice for a Property Management Company

Our company stives to provide a property management service of unbeatable quality and superior service, so much so that we are now happy to offer a 100% MONEY BACK GUARANTEE to all new clients who are not happy after the first three months of management.

 Check out our points of difference here:

  Why choose RE/MAX Property Management?

In short,

 

31st May 2011: Queens Birthday

Please be advised that our office will be closed on Monday 6th June for Queens Birthday.

Office hours will resume as per usual on Tuesday 7th June.

 

 

 

 

9th May 2011:  Introducing Janine Ridings

 Janine has been working within the Property Management industry since early 2010

She has completed Level 4 of her Real Estate Certificate and continues to further her studies of the industry. She recently spent time in Customer Relations has used this experience to hone her skills in relation to property, places and people.

Janine will be taking over management of our casual let service along side her role as leasing manager within the company.

Email: janineridings@rented.org.nz



18th April 2011:  Easter Trading Hours

Over the Easter Period, our office will be closed on the following days:

Friday 22nd April (Good Friday) : Closed
Monday 25nd April (Easter Monday) : Closed

Office hours will resume as usual on Tuesday 26th April.
We wish everyone a safe and happy easter break!

 


14th April 2011: Our Casual Let Services

To provide additional services to our client base, our office will soon be introducing a casual let service in addition to our property management services.


View our Casual Let Form [.PDF]

Due to the high demand for such services, we will also be bringing on an additional staff member who will be operating and growing this service for our clients. Janine Ridings begins with our company in May - watch this space to find out more about our newest staff member!

 


30th March 2011: End of Financial Year

As the financial year draws to a close, it is time to get your accounts in order!

In addition to your regular statement at the End of Month disbursement for March, you will also be issued a 'End of Financial Year Statement' to assist you with your financial reporting. It is suggested you verify and reconcile the final income amount shown on this report with the monthly payments that you have received from our office.

Don't forget, all your statements can be accessed online via Console OnlineAgent!



8th March 2011: Newsletter Release, Application Process

The second issue in our series to keep you informed of our busines practices was released. This time around, we reviewed our application process. These are the steps taken in between us listing your vacant property and having a new tenant move in.

As always, we welcome your suggestions on our processes and ways that we could improve our services to you. If you have any recommendations on future newsletter topics please do not hesitate to contact us:
info@rented.org.nz


28th February 2011: RE/MAX New Zealand Annual Awards
   
#1 in Rental Property Management


It is our pleasure to announce that we received 1st place for the RE/MAX NZ Property Management Award for 2010!

We would like to take this oppertunity to thank you, our clients, for all your support and assistance in 2010.

It is through you that we have achieved this award, and we hope that we can achieve similar results for 2011

THANK YOU!!

31st January 2011: Newsletter Release, Console OnlineAgent

After analysing the results of our Customer Surveys, we wanted to take steps to introduce our clients to aspects of our business that we have updated or that they may not be aware of.

This month we released our newsletter series, the first issue was focused on Console OnlineAgent. This is an extremely useful online tool which allows Owners & Tenants access to maintenance information, payment ledgers, property statements when it suits them.

You can check out online agent here:

 

Online Agent Login (Click to Open New Window)

 

 


31st December 2010: Customer Survey

As 2010 draws to a close, we would like to review with our Customers how we did as their property agent.

We will be sending out a Customer Survey to all our clients, we appreciate your honesty and the time taken to complete the surveys.

We hope to use this information to identify areas that need improvement and to provide you with even better service in the new year.

If you have any questions, comments or suggestions - please do not hesitate to contact us.

 


1st December 2010: Christmas and New Year Hours

As we start into the final month of the year we just wanted to let you know about our annual closedown period.

During the Christmas and New Years period our office will have the following changes to our business hours:


Our office message system will be active throughout this period, so if you need to contact our office or one of our staff please call (06) 769 6199 to leave a message, or alternatively you can send us a message via email.


1st October 2010: New GST Rate Implemented

As you will no doubt be aware, the Government is increasing the Goods and Services Tax (GST).

This increase will mean that GST will rise from 12.5% to 15% as of 1st October 2010.

All of our company software is being updated to accomodate this GST change, so although we are hoping this rollout will proceed smoothly please let us know if you experience any issues.

 


7th July 2010: Excellent Growth Requires Office Move

Thanks to the support we are receiving from our valued clients, REMAX Property Management (www.rented.org.nz) has now officially out-grown our old office!

The increasing demand has meant we are required to take on more staff, and that has meant we have had to expand into a larger office to facilitate that growth.

We have also taken over the former Taranaki Property Management portfolio from Jim Sutherland who has now left the industry.

Our new office is located at:
211c Devon Street East (Just up from Westpac Bank on 'the flat')
New Plymouth

On the left is a picture of our new office.

We would like to thank to Kevin from Speedy Signs for his work on the office signage.

If you are in the area check out the new sign writing, Kevin and his team did a fantastic job.

Looks awesome.

 

 

May 2010: To a successful first year

It was a year ago this month that REMAX Property Management (www.rented.org.nz) opened for business in Taranaki.

We would like to take this opportunity to say a big thank you to all our owners, tenants, and contractors that have enabled us to get to this point and made the past year what it was.

 

February 2010: Inglewood Golf Club Sponsorship

REMAX Property Management (www.rented.org.nz) is proud to join the list of local companies that sponsor Inglewood Golf Club.

Inglewood is one of the many beautiful golf courses Taranaki has to offer, so if you've got some time to spare, or have the urge to take up a new healthy hobby, pop out and have a go.

Inglewood Golf Club
Lepper Road, Inglewood 4651
Phone: 06) 756 74 72